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FTP Accounts

Create and manage FTP accounts for your FPS.ms web hosting service. Learn connection details and how to connect with FileZilla.

CanerAkar Updated
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FTP accounts let you upload and manage files on your web hosting service using an FTP client. You can create multiple accounts with different directory access levels.

Creating an FTP account

  1. Go to the FTP section of your web hosting server
  2. Click Create FTP Account
  3. Fill in:
    • Username -- alphanumeric characters, dots, hyphens, and underscores
    • Password -- minimum 6 characters
    • Directory -- the folder this account can access (defaults to root /)
  4. Click Create

Your FTP username will be yourusername_ftpuser. The number of FTP accounts depends on your hosting package.

FTP connection details

Use these details to connect with any FTP client:

  • Host: your hosting server's hostname (shown in the FTP section)
  • FTP Port: 21
  • FTPS Port: 990 (recommended for encrypted connections)
  • SFTP Port: 22
  • Username: yourusername_ftpuser
  • Password: the password you set during creation

Connecting with FileZilla

FileZilla is a free, popular FTP client.

  1. Download and install FileZilla
  2. Open FileZilla and go to File > Site Manager
  3. Click New Site and enter:
    • Protocol: FTP - File Transfer Protocol (or SFTP for secure)
    • Host: your hosting server's hostname
    • Port: 21 (or 22 for SFTP)
    • Encryption: Require explicit FTP over TLS (for FTP)
    • Logon Type: Normal
    • User: yourusername_ftpuser
    • Password: your FTP password
  4. Click Connect

Use FTPS or SFTP

Always prefer FTPS (port 990) or SFTP (port 22) over plain FTP (port 21). Encrypted connections protect your credentials and files during transfer.

Changing an FTP account password

  1. Go to the FTP section
  2. Find the account you want to update
  3. Click Change Password and enter the new password
  4. Click Save

System Accounts

System accounts cannot have their passwords changed from this page. Use the Reset Password button on the Overview page instead.

Deleting an FTP account

  1. Go to the FTP section
  2. Find the account you want to remove
  3. Click Delete and confirm

System Account

Your main hosting account has a built-in system FTP user that cannot be deleted. This is the default account created with your service.